How do we achieve this?

We Use Modern Methods, Technology & Innovation

Secure Healthcare operates a 24-hour Contact Centre which provides access to all patient records and acts as the main hub for communication and transfer of information to support operations. This also ensures efficient administration and monitoring of an individual’s care pathway including the follow up process to reduce non-attendance.

The Contact Centre also acts as a single point of contact for call handling and advice to prisons, the court service, police and probation services.

Secure Healthcare uses modern tele-health and diagnostic systems. This ensures that services are delivered quickly and cost effectively and can be accessed at any time of the night or day. It also means that the range of specialist services available to an individual is not limited by geography or resource restrictions.

In addition, by providing an integrated service with a pool of resources, we are able to provide greater operational efficiencies across a diverse group of facilities.